At Lucky Star, your privacy and the protection of your personal data are top priorities. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and gaming services. By accessing our platform, you agree to the practices described in this document. We are committed to handling your data lawfully, transparently, and securely in accordance with applicable data protection regulations.
At Lucky Star, safeguarding your personal information is a fundamental part of our commitment to fair and responsible gaming. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website at https://lucky-star.xyz.
By using our services, registering an account, or simply browsing our website, you agree to the practices described in this policy. We encourage you to read it carefully to understand what information we collect, how we process it, and what rights you have concerning your data.
This policy complies with applicable data protection regulations and is designed to be transparent, user-focused, and aligned with global standards for online privacy.
Contents
Who We Are
The website address for Lucky Star is: https://lucky-star.xyz. We operate under License №8048/JAZ 2018-040, issued to 1win N.V. and MFI Investments Limited.
We are committed to ensuring that your privacy is protected when using our services. Any data collected will only be used in accordance with this Privacy Policy and the applicable legal framework.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user-agent string to help detect spam.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. You can review the Gravatar privacy policy here: https://automattic.com/privacy/.
After approval of your comment, your profile picture will be publicly visible in the context of your comment.
Media Uploads
If you upload images to the website (e.g., in your profile), please avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the site.
Cookies
If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
When you log in to your account, we will also set up temporary cookies to determine if your browser accepts cookies. These cookies contain no personal data and are discarded when you close your browser.
Upon login, we will set up several cookies to save your login information and screen display preferences:
- Login cookies last for two days.
- Screen options cookies last for one year.
- If you select “Remember Me,” your login will persist for two weeks.
- When you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and only indicates the post ID of the article you just edited. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly.
These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content — especially if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email for security and verification purposes.
In some cases, we may also share your personal data with:
- Payment service providers, to process transactions.
- Customer support platforms, to respond to your inquiries.
- Regulatory or legal authorities, when legally required or in response to valid requests.
We do not sell your personal data to third parties.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.
For users who register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you may request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You may also request the erasure of any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise these rights, please contact our Data Protection Officer at: [email protected].
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Additionally, your data may be processed by trusted third-party services we use for:
- Analytics
- Email communications
- Payment verification
- Customer support
These services are selected based on their compliance with international data protection standards (including GDPR where applicable).
How We Protect Your Data
We implement a range of technical and organizational security measures to ensure the confidentiality, integrity, and availability of your personal information. These measures include:
- SSL encryption across all data transfers.
- Restricted access to personal data, limited to authorized personnel only.
- Two-factor authentication (2FA) for administrative access.
- Regular security audits and compliance checks.
- Data backups stored in secure, access-controlled environments.
We do not store any payment card data on our servers. All sensitive transactions are handled through PCI DSS-compliant payment providers.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in legal requirements, our data handling practices, or the features of our services. Any changes will be posted on this page with an updated revision date.
We encourage users to review this policy periodically to stay informed about how we are protecting their information.
Contact Information
If you have any questions or concerns about this privacy policy or our data handling practices, please contact us at:
Email: [email protected]
Mailing Address: Lucky Star Data Protection Office, 1win N.V., Willemstad, Curaçao
License No.: 8048/JAZ 2018-040 (issued to 1win N.V and MFI Investments Limited)
